Frequently Asked Questions
Sweepstakes
How can I be entered in the VIVA PUENTE Sweepstakes?
You can enter today by making a donation of $25 or more by clicking here. Drawings will take place during the ¡Viva PUENTE! event. No purchase is necessary. For more information, please contact Alicia Granados at alicia@puente.org or 323-780-0128.
Where can I find the official rules of the sweepstakes?
Click here to read the full official rules page. The information on this page is provided for information purposes only and is not the binding official terms and conditions of the sweepstakes.
How do I know if I am a winner?
All winners are selected by computer at random. We will contact each potential winner e-mail address and/or phone number provided at the time of entry.
Getting started with Zoom
Where do I download the latest version of Zoom?
You can download the latest version of Zoom from the Download Center. Learn more about downloading Zoom.
How do I use Zoom on my PC or Mac?
After downloading Zoom, learn how to use the Zoom desktop client.
How do I join a meeting on my phone? (Android or iOS)
Download Zoom from the Apps Store or Google Play. Then launch the app and follow the steps.
Do you need an account to use Zoom?
No, a Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account. Learn more about joining a Zoom meeting.
A Zoom account is only required if you need to create your own meetings and send invitations to participants.
How do I sign up for Zoom?
You can sign up for a free Zoom account at zoom.us/signup.
Troubleshooting
My video/camera isn’t working.
Read tips on troubleshooting a camera that won’t start or show video.
Audio isn’t working on my mobile device.
Read tips on troubleshooting audio that isn’t working on your iOS or Android device.
Viva Countdown
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